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Posts Tagged ‘software updates’


I finally got my iPod Touch to update to the new software, but at what cost? It took more than 24 hours of troubleshooting. See “Wish I Knew.” I restored it at least three times. The fourth time that I set it to “Restore” it actually downloaded and installed the software update. It asked me if I wanted to treat it as a brand new iPod or to restore my backup settings. I chose to restore to my backup. However, what I now have in my hands is like a brand new iPod Touch – nothing on it. All of my photographs, contacts, favorite places, books, not to mention my music are gone. My iPod Touch now has the new software update installed, but it has nothing else.

Doesn’t make sense to me, but then I’m not an Apple. I’m just a stupid person running a Vista PC and I guess I deserve all the aggravation, according to Apple’s television commercials.

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I have been having many difficulties synching my new iPod Touch with iTunes. There seems to be little trouble synching my photographs, favorites and contacts which are located on my computer. But to get my files which are on Apple’s iTunes 7.0 synched to my iPod Touch usually takes about ten tries. I understood by reading forums that others were having similar problems and that Apple was coming out with a software update for the iPod Touch. Well, I guess today was the day … however the wait was not worth it.

I cannot get my iPod Touch to install the new update. I phoned Apple Support and they could not help me either. They told me to take it to an Apple Store. Someday, when I have a spare day to spare … I guess … Meanwhile, does anyone out there know what the error message – iTunes could not sync ^0 to the iPod “Edna’s iPod” because the iPod disconnected – means? This comes on only after I have waited and waited for the download, then the installation, and then the backing up of my files. About the time everything should FINALLY be finished, up pops the BIG RED X error message.

I have tried to install this update at least ten times, because of my prior experience with synching the iPod Touch. You can never get it to work on the first try. I have tried different troubleshooting recommendations. I have varied the usb ports from one side of my computer to the other. I have rebooted everything – the computer, iTunes and the iPod, over and over. I have reset the settings. I have restored the iPod. I have deleted files from iTunes, which is one of the troubleshooting recommendations. How many files must I delete? All of them?? What is there left to try?

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