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Posts Tagged ‘google’


I have been troubleshooting my problems with Picasa Web Albums since mid November, with nary one iota of help from Google. Google automatically charged my credit card in mid-November for another year of storage and at the same time re-sized smaller all of my thousands of photographs that I had uploaded to my paid account the year before. In addition, I can no longer upload my full size images – each time that I try my photos are made smaller.

I have written four emails to the only two contacts I could find. Only one received a response, from Picasa Support picasa-support@google.com, which response had nothing at all to do with my problems (Re: [#226174541] Picasa Web Albums):

Thank you for your recent storage purchase. Below are some frequently asked questions; each link will take you to a help center article where you can find more information. If you don’t find an answer here, please reply to this message.

I have now given up all hope of ever receiving help from Google and I will now have to eventually find the time to reupload all 137 of my albums at Picasa Web Albums from my computer to my Flickr account. This is such horrible service from Google that I must now rescind all of the complimentary posts I have made at my various blogs praising Picasa Web Albums. NO MORE PRAISE from me about Picasa Web Albums. GO FLICKR!

Caveat Emptor!” Rereading the TOS (Terms of Service) I see that Google is behaving in the exact manner that it warns about in its TOS:

4. Provision of the Services by Google

4.2 Google is constantly innovating in order to provide the best possible experience for its users. You acknowledge and agree that the form and nature of the Services which Google provides may change from time to time without prior notice to you.

4.3 As part of this continuing innovation, you acknowledge and agree that Google may stop (permanently or temporarily) providing the Services (or any features within the Services) to you or to users generally at Google’s sole discretion, without prior notice to you. You may stop using the Services at any time. You do not need to specifically inform Google when you stop using the Services.

4.4 You acknowledge and agree that if Google disables access to your account, you may be prevented from accessing the Services, your account details or any files or other content which is contained in your account.

4.5 You acknowledge and agree that while Google may not currently have set a fixed upper limit on the number of transmissions you may send or receive through the Services or on the amount of storage space used for the provision of any Service, such fixed upper limits may be set by Google at any time, at Google’s discretion.

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Ever since Google’s Picasa2 software and then their Picasa Web Albums became available I have been their biggest fan and supporter. I have been uploading almost all of my digital images to my Picasa Web Albums, and seldom use my Flickr account anymore. That is now changing, as I find myself going back to Flickr. I have noticed that there is something amiss with the uploading features from Picasa2 to Picasa Web Albums. I have been troubleshooting it a bit, but I have not been able to discover what it is that is causing my images to be re-sized smaller. Apparently this has been going on for a while and I have not noticed it. That is, unless the entire Picasa Web Albums has done a global resizing of everyone’s photographs.

I have been checking the help and I see that it says one cannot upload photos larger than 20 MB. WELL! None of mine are anywhere near that large. And, I definitely do not like having my 1-2 1/2 MB images downsized to 500-600 KB without my knowing why. Does anyone know what’s up?

I was just billed last week for another year of service, so now I am wondering if instead of keeping my account the same, they have downgraded me for some reason. Does anyone else have this problem? Does anyone know what’s going on?

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How lucky I am! On my journey along Route 66, I found an iPod Touch.

I mentioned how delighted I am to be able to use my new iPod to listen to audio books. Of course, it has been quite a learning experience, as not only have I never owned an MP3 player before this brand new model iPod Touch, but I have never ever used a touch screen as a navigation system, except at airports and ATM kiosks.  Last year when I purchased a new Point and Shoot camera, one of the latest models featured a touch screen, but that seemed so foreign to me that I rejected it for one with traditional buttons and wheels.

The iPod Touch has only two buttons plus the charger insert. It was strange to say the least, but now I am learning that by touch, I can discover more and more that this little gizmo can accomplish. One thing that I was able to see straight away was that not only can  I listen to audio books, but I can  READ text books.

Amazing it was to make that discovery, as I had not realized that would be an added bonus. As I said before, there should be miracles included in this gadget, as a way to justify its pricey price. When I find a book I want to read, I merely turn the iPod Touch sideways (horizontal) and the text lines up perfectly for reading. However, both the iPod and the text books must be connected to the Internet, as I must read them through the Safari browser which comes installed on the iPod Touch. I have not found a way to download these text books into iTunes or to the iPod, so I am assuming that is not possible. However, this works fine for me at home in bed, as I have WiFi at my house. I know where the free text books are on the Internet and the iPod Touch knows how to remember my favorite places.

Of course, this iPod works for reading all kinds of other stuff on the Internet, not to mention my other blogs, my Google calendar, my Google homepage with all the latest news on it. And you know what? Surprise, surprise! I have been able to enter my events onto my Google calendar from my iPod and I have also been able to read and send Gmail. So who needs an added phone anyway? Not me. But I bet with a bit of sleuthing someone can find a phone on this thing too, as it does connect to the Internet.

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